Welcome to Substance Check. By accessing or using our services, you agree to be bound by these Terms of Service. Please read them carefully before using our drug and alcohol testing, compliance, and training services.

1. Services Description

Substance Check provides the following services:

DOT and Non-DOT drug and alcohol testing
FMCSA Clearinghouse management and reporting
Background verification services
Consortium and random pool management
Professional training programs
Drug test policy development

All services are provided in accordance with applicable federal and provincial regulations, including FMCSA requirements under 49 CFR Parts 40 and 382.

2. User Responsibilities

By using our services, you agree to:

Provide accurate and complete information
Maintain the confidentiality of your account credentials
Comply with all applicable laws and regulations
Use our services only for lawful purposes
Not share testing results or confidential information inappropriately
Notify us immediately of any unauthorized account access

3. Payment Terms

All fees are due as specified in your service agreement
Prices are subject to change with 30 days notice
Late payments may incur additional fees
Consortium membership fees are non-refundable
Training course purchases are final once access is granted

4. Limitation of Liability

Substance Check shall not be liable for:

Indirect, incidental, or consequential damages
Loss of profits or business opportunities
Delays caused by third-party laboratories or service providers
Actions taken by regulatory agencies based on reported results
Technical failures beyond our reasonable control

Our total liability shall not exceed the fees paid for the specific service in question.

5. Termination

Either party may terminate services:

With 30 days written notice for consortium memberships
Immediately for breach of these terms
Immediately for non-payment of fees

Upon termination, we will retain records as required by law and provide necessary documentation for regulatory compliance.

6. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective upon posting to our website. Continued use of our services after changes constitutes acceptance of the modified terms.

7. Contact Information

For questions about these Terms of Service, please contact us:

Substance Check

Email: info@substancecheck.com

Phone: 905-803-8774

Location: Brampton, Canada

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law provisions. Any disputes arising from these terms shall be resolved in the courts of Ontario, Canada.