Privacy Policy
Last updated: January 30, 2026
At Substance Check, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
1. Information We Collect
Personal Information: Name, email address, phone number, company name, and job title when you register for our services or contact us.
Testing Records: Drug and alcohol testing results, dates, and related compliance documentation as required by FMCSA regulations.
Payment Information: Billing address and payment details processed through secure third-party payment processors.
Usage Data: Information about how you interact with our website and services, including IP address, browser type, and pages visited.
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our drug and alcohol testing services
- Process transactions and send related information
- Comply with FMCSA, DOT, and other regulatory requirements
- Send administrative information, updates, and marketing communications
- Respond to inquiries and provide customer support
- Improve our services and develop new features
- Protect against fraudulent or illegal activity
3. Information Sharing
We may share your information with:
- Regulatory Bodies: FMCSA Clearinghouse, DOT, and other agencies as required by law
- Employers: Testing results and compliance information as authorized
- Service Providers: Third parties who assist in operating our services
- Legal Requirements: When required by law or to protect our rights
We do not sell your personal information to third parties.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Secure access controls and authentication
- Regular security assessments and audits
- Employee training on data protection
- HIPAA-compliant data handling procedures
5. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data (subject to legal retention requirements)
- Opt-out of marketing communications
- Request a copy of your data
6. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Substance Check
Email: info@substancecheck.com
Phone: 905-803-8774
Location: Brampton, Canada
